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All of our orders are shipped fast from our warehouse in Texas. Shipping across the United States is free, while shipping to Canada is at a flat rate of US$9.95. We aim to ship orders within 1 business day and always strive to get your order to you as quickly as possible. Shipping transit times in the United States are 2 to 5 days depending on your location. Once your order has been fulfilled by our team, you will receive tracking information via email so you can monitor the progress of its delivery.

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We offer a change of mind policy where you can return your weep hole covers to us for a refund. You must return your items within 30 days of receiving them, and they must be unused and in their original packaging to be eligible for a refund. We do not cover postage costs for returning your items to us, and any shipping costs paid are non-refundable. Upon receiving and inspecting your items, we will refund to the same payment method used at checkout.

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Our store accepts all major credit and debit cards including Visa, Mastercard, and American Express, as well as PayPal. All of our card payments are handled through Stripe, a highly secure and reliable payment platform. We also accept payments via Apple Pay, Google Pay, and use the latest SSL encryption technology to protect our customers’ data. After completing payment with us, you’ll receive an email with a summary of your order along with a downloadable PDF payment receipt.